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27/06 Karishma
HR Executive at Exo Talent

Views:3374 Applications:79 Rec. Actions:Recruiter Actions:63

Sales Manager - Auto (3-7 yrs)

Chennai Job Code: 465920

Job Description :

1. Participating in morning meeting to understand the quality issue at dealership, address sales team on DSSI score progress, major customer pain points, SOPs and other audience - relevant sales quality concerns .

2. Check for Open Issues and Closure of Issues .

3. Check closure days and Occurrence ratio.

4. Complaint Capture and analysis its Trend.

5. Root cause analysis and Countermeasure.

6. Listening sample calls for checking the script adherence by CRE while calling

7. Observe a few customer interactions and deliveries.

8. SC, SQM, SM process training.

9. Sales process adherence at dealership.

10. Complaint management.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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