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07/10 Kanchan
Branch Manager at Unidus Consultancy Pvt Ltd

Views:2451 Applications:114 Rec. Actions:Recruiter Actions:9

Sales Head - Hospitality (1-5 yrs)

Bangalore Job Code: 168709

Job Summary:

- The role holder has to provide leadership and direction to the specific business operations. To be responsible for the P&L of the business vertical.

Job Description/Key Deliverables:

- Profit Centre Management

- To build a new team in the launch of new business initiative.

- To manage all functional deliverables with respect to Sales & Operational Efficiencies- including Fleet management, Subscriber management & Franchise Management

- Establish enduring relationships with Customers - corporate & retail and enable a high degree of Visibility and credibility for the brand. Ensure adherence to Customer service policy so as to ensure high satisfaction from the fleet services

- To set up processes and systems to enhance operational efficiencies including development of relevant MIS. Ensure fleet quality by regular technical & non technical quality audit.

- Establish Service Level Agreements which would include-Standards to ensure car quality & service delivery as laid down in the company policies.

- To establish a Vendor empanelment process , training & orientation plan for Vendors & Drivers as per the deployment specifications for the city & ensure effective implementation, also periodic refresher training, Corrective Training

- To continuously have a bench of new vendors & Drivers through Feet on Street activities and events like road shows and vendor meets.

- To grow business in the city by adding more cars and new consumers

- To manage staffing, performance management and retention strategies for employee in the team.

- Liaison with Govt. and other relevant agencies for smooth functioning of the business

Knowledge, Skills, Abilities required to successfully perform the job:

- To have handled sales and large scale operations in the FMCG, Insurance, Banking, Service Industry, Car rental, Fleet, Courier,logistics, Taxi business or similar businesses.

- Entrepreneurial drive

- Experience in leading multifunctional teams.

- Market savvy, good commercial acumen with good PR & communication skills

- Should have experience as a Profit Centre Head or Senior Level position with a mid-sized operation

- Should be able to work effectively on profitability, cost effectiveness & scalable business operation

- Ability to handle government agencies and unions

Kanchan
7506418755

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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