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10/03 Suganya Akilan
Senior Search Consultant at Armour Corporate Services

Views:165 Applications:32 Rec. Actions:Recruiter Actions:2

Sales/Business Development Role - Contact Centre (8-15 yrs)

Delhi/Gurgaon/Gurugram/Kolkata/Noida Job Code: 901249

Age : 30 yrs (Min) 40 yrs (Max)

Work Ex : 8 yrs (Min) 15 yrs (Max)

JOB OBJECTIVE : 

Responsible for pitching and pursuing clients (both existing and new) for Contact Centre solutions and services to generate revenue.

KEY RESPONSIBILITIES : 

- Achieve monthly/quarterly/yearly pre decided sales target for the assigned region / area for Contact Centre business

- Continuous coordination with the finance team for the rate negotiation and approved agreement related to customers

- Generate the opportunity pipeline for organic and inorganic growth through direct engagement with the client

- Develop high levels of engagement with clients to pitch solutions

- Work closely with clients to identify gaps/ opportunities for sales prospects

- Enhance and grow key accounts in the region through relationship building and maximize sale opportunities

- Map customer needs and manage various stakeholders including pre-sales, finance, solutioning and delivery teams

- Monitor and report key sales metrics including client pipeline,, client conversion ratio

- Collaborates with the pre-sales and delivery team and be an interface to the client

- Ensure all escalations and operational issues are addressed in a timely and effective manner

- Ensure high levels of CSAT scores

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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