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28/09 HR
Employee at Sada Systems India Private Limited

Views:1221 Applications:279 Rec. Actions:Recruiter Actions:0

SADA - Senior Specialist - People Operations (10-15 yrs)

Anywhere in India/Multiple Locations Job Code: 1161826

Sr People Operations Specialist


Job description


Required Qualifications:


Employee Relations:


- Investigate and resolve employee concerns/complaints as needed. Represent the organization at personnel-related investigations; Resolve labor disputes and grievances


- Assist managers in the following protocol for all employee relation issues, including disciplinary action, investigations, and terminations


Employee Benefits:


- Manage, administer, and process all employee benefit programs and leaves


- Review, evaluate, and propose new employee benefit programs that are current, competitive, and in compliance with legal requirements


Human Resources Initiatives:


- Provide oversight and direction for high-level Human Resources initiatives: strategic alignment with company goals and mission including overall workforce scaling


- Drive and deliver innovative PO initiatives for all employees


- Administer immigration case management, and assess needs as related to Human Resources functions and processes


- Work with the payroll team to ensure timely processing of all payroll changes (salary, title, department, etc.)


- Own the day-to-day activities of our People Operations systems and platforms; develop and execute processes to maintain data integrity across multiple company-wide systems


- Design and implement user-friendly processes, policies, guidelines, and documentation, and troubleshoot issues with our employees


- Define and manage relevant people policies and procedures in accordance with the local laws to ensure that we provide a safe and productive environment for people.


- Manage and develop direct reports within the department


- Identify and improve any inconsistent gaps related to human resources functions


Culture:


- Provide exceptional customer service when assisting all internal employees, as well as external vendors


- Support and implement SADA India's culture and values


Required Credentials:


- A relevant degree in business, human resources, or a similar area will be needed for this role.


- Experience in the legal background would be a desirable qualification


- Proficiency in Hindi (fluent in conversation) is a must


Required Qualifications:


- 10 years of experience in the Human Resources field


- Prior experience with developing and maintaining benefits programs for employees


- Prior experience with handling employee relations issues/concerns including investigations and resolutions


- Previous experience with establishing processes and other day-to-day operations related to Human Resources


- Prior experience with scaling the workforce (of an organization) due to growth with regard to Human Resources initiatives


- Proven ability to measure the impact of Human Resources initiatives and use data and metrics to make recommendations


- Strong proficiency in working in a fast-paced environment and meeting continuous deadlines


- Demonstrated ability to influence all levels of leaders and execute in an employee-centric manner


- Innovative and proactive problem-solving skills with the ability to exercise integrity and sound judgment in complex and ambiguous situations


- Excellent written and oral communication skills


- Detail-oriented and excellent organizational skills


- Excellent communication skills with the ability to work in a team environment


- Ability to provide top-notch customer service (our employees are our customers)


Human Resources certifications:


- Previous experience with Keka, Zoho,Paylocity, Netsuite, and Greenhouse is a plus


- Experience with integration of benefits following mergers and acquisitions preferred


- Previous management experience preferred

Women-friendly workplace:

Maternity and Paternity Benefits

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