SaaS Labs - Legal Counsel

About SaaS Labs

SaaS Labs is one of the fastest growing SaaS companies in India, having witnessed a multifold growth over the last couple of years. We have a vision to enable small and medium enterprises around the world to revolutionize their sales and customer support processes via workflow automations, seamless integrations and the latest technologies. Our offerings are also trusted by some of the largest companies around the world such as Alibaba Group, Grab, Jaguar etc.

With products suitable for all kinds of businesses, our aim is to become as ubiquitous in the SaaS world as Atlassian for product / project management and Gitlab for DevOps.

Our top products include Justcall (an intelligent cloud contact centre powered by AI), and Helpwise (shared inbox with social media integrations). We have an R&D arm continuously experimenting with and building the next big product ideas in the SaaS space. We have won 30+ innovation awards on our journey including the coveted 'Deloitte Technology Fast 50' and 'FT High Growth Companies' (Asia Pacific).

We have bootstrapped our way to >$7 million Annual Recurring Revenue (ARR) and 6000+ customers. We have recently closed a large venture funding round of $17 million (Series A) led by Base10 Partners and Eight Road Ventures in Oct 2021. We plan to utilize this to increase our capabilities by growing our team size from 100 to 500 and achieving a $100 million ARR by 2023, a significant milestone towards becoming a multi billion dollar organisation.

Summarising the above in one line - this is an exciting time to join us to be a part of the next big SaaS story built in India, for the world.

About The Role

Job Title: Counsel

Location: India - Remote

Preferred Qualifications:

- 3-5 years of experience in a top legal firm or high growth startups

As we continue to scale SaaS Labs, we are looking to hire an internal legal counsel. The role would be reporting to the CEO and involve working closely with internal teams on diversified legal matters involving customer contracts, M&A, fundraising, product compliance laws, information technology laws, data protection laws and intellectual property laws. As the first legal team member of the organization, you would be responsible for setting up legal processes and handle all legal aspects for the organization.

Responsibilities You'll Shoulder

- Draft, review, and negotiate a wide range of commercial agreements with external customers and partners, including customer agreements and partnership agreements and other legal documents to ensure the company's full legal rights, while ensuring that, as the company scales, legal compliance doesn't become a bottleneck

- Communicate and negotiate with external parties on legal aspects (regulators, external counsel, public authority, etc.), creating relations of trust

- Manage some of the key compliance agreements and our adherence to related policies including (but not limited to) GDPR DPA, HIPAA, Privacy Policy, Terms & Conditions, CCPA

- Make sure our privacy and information security policies and procedures are watertight and monitor compliance to them continuously

- Give accurate and timely counsel to executives in a variety of legal topics (M&A, fundraising, partnerships, international ventures, corporate finance, labor law etc.)

- Actively participate in risk mitigation and identifying legal issues, providing analysis of legal risks and creating and implementing solutions structured to achieve business objectives

- Specify internal governance policies and regularly monitor compliance

- Guide legal review and approvals for vendor contracts

- Ensure that business can function in a compliant way of course but also in a way for it to meet its commercial ambitions.

Skills You'll Need

- Strong self starter: if there is a task you think critically, you weigh out the plans, you brainstorm, collaborate, and execute to perfection

- Entrepreneurial in spirit: Zeal to go and get things done

- Attention to detail: Ensure that our documents protect our interests in every scenario, while being fair to all parties and minimizing time spent negotiating

- Process-oriented: As we scale, legal aspects of doing business become even more critical for us but we can not let them be bottlenecks for our growth. You would need to set up scalable processes for all things legal.

- People's person: have empathy (and loads of it), genuineness and willingness to go the extra mile

- Excellent legal and business judgment

- Ability to simultaneously manage multiple engagements, smartly prioritize and meet timelines

- Excellent interpersonal, written, and oral communication skills

Benefits You'll Get

- Competitive salaries

- 100% fully remote opportunity - work from anywhere

- Medical insurance

- Work-from-home grants to make work comfortable and efficient

- Generous leave policy

- Regular offsites!

Note: The role does not require candidates to have a license to practice law in India