Who are we looking for?

An experienced analyst from the BFSI vertical and have worked closely with banks / insurers on projects that involve deep financial domain understanding and complex industry-specific workflows. You relish the opportunity to work closely with members of Technology, Product, Testing and Operational teams as well as other key stakeholders in the company.

Role and Responsibilities

- Gather, review and align Business Requirements from BFSI customer's business team.

- Act as liaison/agent between IT and Business for requirements and assumptions clarification or validation, compromise or agreement mediation, and to close information gaps

- Define, maintain and track processes to be implemented for various product launches

- Proactively do stakeholder management, validate product launches with regard to business requirements, do defects/bugs prioritization and tracking them to closure with internal development/ QA teams before and after product launch.

- Ensure process adherence and quality assurance across functions involved in product integration and launch.

- Providing functional support during the development and testing phases - Preparing Business Scenarios, Reviewing Test Scenarios/Cases

- Support integration and User Acceptance Testing

- Support go-live activities. Review and validate business rules and requirements and obtain all required sign-offs

- Understand and consolidate product integration requirements from partners and internal product development teams.

- Monitor process performance on a regular basis, trigger and own cross functional process improvement initiatives to reduce product defects.

- Requirement Analysis through analyzing BRDs/Gap Documents shared by BFSI customers.

- Preparing Training material (User Manual) and check lists and conducting user training sessions for relevant stakeholders.

Qualifications and Education Requirements -

- 1+ year experience in working with Product/Software Development Life Cycle. Exposure to agile product development methodology is a plus

- Proven experience in implementing process improvement initiatives and in working with Quality tools

- Basic technical understanding of CRM and Web based technologies

- Candidate should have excellent communication skills and proven stakeholder management skills

- Ability to work and cope up within the challenging environment of a fast-evolving team

- Strong analytical skills and a creative and flexible approach to problem-solving

- Strong communication and influencing skills

- Strong sense of ownership and accountability for work and people

- Prior experience and a clear understanding of project management and business analysis approaches

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