Rupeek - Senior Manager - Field Investigator (6-15 yrs)
RSPP || Sr Mgr - FPI
Role
- To secure business process, people, and assets
- Set-up and drive Metrics for Fraud Incident Management & Investigations
- Manage repository of Investigative reports (case library) & document control
- Incident management - Present RCA, case resolution & status in Mgt review
- Liaise with Legal, law enforcement & FPI team for case follow ups
- Device effective fraud analytics basis pattern recognition / trend analysis
- Assign and monitor investigations progress with Zonal FPI / 3PT
- Lead and manage EDD drive for HNI Customer
- Report writing, case study bulletins, LFIs & Advisories
- Develop & update SOPs on Fraud investigations, policies / procedures
- Direct, manage & successfully close Investigations pertaining to Fraud, CoC, whistleblower complaints, misconduct & workplace violence
Skills:
One Skillset :
Investigation Management : Ability to effectively manage complex investigations by collaborating with multiple stakeholders
Other Skills :
- Effective project management
- Advanced skills in developing fraud analytics models
- HIgh degree of ownership and ability to manage independently
- Excellent communication, interpersonnel & articulation skills
Persona :
- Min 7- 12 years of relevant fraud analytics & forensics experience in preferably Ecom, logistics, or professional security & fraud control units/services
Domains: Ecommerce, Logistics, Retail, Risk Advisory Services (eg: Amazon, Flipkart, Udaan, DHL, Mitkat, KPMG, Pinkerton)
- Must possess High EQ & integrity
- Investigative mindset
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