RSPP || Sr Mgr - FPI

Role

- To secure business process, people, and assets

- Set-up and drive Metrics for Fraud Incident Management & Investigations

- Manage repository of Investigative reports (case library) & document control

- Incident management - Present RCA, case resolution & status in Mgt review

- Liaise with Legal, law enforcement & FPI team for case follow ups

- Device effective fraud analytics basis pattern recognition / trend analysis

- Assign and monitor investigations progress with Zonal FPI / 3PT

- Lead and manage EDD drive for HNI Customer

- Report writing, case study bulletins, LFIs & Advisories

- Develop & update SOPs on Fraud investigations, policies / procedures

- Direct, manage & successfully close Investigations pertaining to Fraud, CoC, whistleblower complaints, misconduct & workplace violence

Skills:
 
One Skillset :

Investigation Management : Ability to effectively manage complex investigations by collaborating with multiple stakeholders

Other Skills :

- Effective project management

- Advanced skills in developing fraud analytics models

- HIgh degree of ownership and ability to manage independently

- Excellent communication, interpersonnel & articulation skills

Persona :

- Min 7- 12 years of relevant fraud analytics & forensics experience in preferably Ecom, logistics, or professional security & fraud control units/services

Domains: Ecommerce, Logistics, Retail, Risk Advisory Services (eg: Amazon, Flipkart, Udaan, DHL, Mitkat, KPMG, Pinkerton)

- Must possess High EQ & integrity

- Investigative mindset

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