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07/01 Meghana
HR at Rupeek

Views:851 Applications:193 Rec. Actions:Recruiter Actions:3

Rupeek - Head - Retention - IIT/IIM (5-10 yrs)

Bangalore Job Code: 782759

Define the Role :

- Own Customer Lifecycle Management

- Own and deliver repeat P&L, share of GL, share of wallet

- Use analytics and regional insights to define value prop and GTM, use MR (qual, and quant.) to validate/discover value prop, use insights to influence GTM

- Formulate, run experiments and scale successes with x-functional collaboration to increase LTV, improve share of LTV and margin expansion

- Drive programs across x-functional teams that affect reFeaL./=1tion

Skills :

One skill set :

- Ability to understand and sharply define cx needs build value prop design cx journey post onboarding

Other skills (2/5) - CLM

- Managed CLM/retention

- Built cx segmentations/cx persona

- Leveraged analytics for cx insights/insights validation

- Stakeholder buy in (x-functional mgrrint of new initiatives)

- Part of NIPS improvement initiatives

Note: Looking candidates who are graduate from IIT/IIM

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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