Job Profile:
- The Inside Sales Manager will monitor sales metrics and manage the entire sales administration process.
- They will collaborate with various professionals, so it's essential that they have excellent communication skills and feel comfortable working in a team environment.
- They should also be able to lead and motivate the sales team to achieve specific goals.
- Ultimately, the Inside Sales Manager should be able to build a high-performance sales team to ensure customer satisfaction.
Responsibilities:
- Manage the inside sales representatives team
- Set and track sales targets for your team
- Suggest and implement improvements in the sales administration process
- Coordinate department projects to meet deadlines
- Report on sales metrics and suggest improvements
- Prepare monthly, quarterly and annual sales forecasts
- Use customer feedback to generate ideas about new features or products
- Research and discover methods to increase customer engagement
- Ensure sales, finance and legal policies and procedures are met
- Build an open-communication environment for your team
- Liaise with Marketing and Product Development departments to ensure brand consistency and increase sales
Requirements and skills:
- Proven work experience as an Inside sales manager
- Hands on experience with CRM software and MS Excel
- In-depth understanding of the sales administration process
- Excellent interpersonal and team management skills
- Strong analytical and organizational skills
- Numerical abilities and problem-solving attitude
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