Rivigo - Cluster Manager - Operations

Cluster Manager Indore, RIVIGO

Job Title : Cluster Manager, Indore

Function : Operations, Part Truck Load/Less than truck load

Team : Rivigo Zoom

About the employer :

- RIVIGO is a technology company that is building the material movement pipeline of India and making logistics human, faster, safer and cost-effective. Founded in 2014, we have been transforming the sector with our global-first driver relay model and a strong interplay of technology, data, culture and operations excellence to consistently provide unparalleled delivery times and reliability to our clients.

- Our innovative - driver relay- model ensures that each of our truck drivers, the pilot, now spends less time away from his family, thereby leading a life of meaning, dignity and respect. Our full-stack logistics offering includes relay-led trucking and freight marketplace.

- Today with a fleet size 3,000+ trucks & 5,000+ pilots RIVIGO operates a network of 70+ pitstops across India to provide a highly reliable service.

Job Overview :

- The candidate would be involved in managing end to end responsibility of P/L and operations for all Operating Units in his/her cluster

- The candidate would be required to work closely with all the other functions and the leadership team to ensure complete ownership in managing the operations on the ground. He/she would be responsible for the managing a large team and ensuring that they are motivated while disseminating their responsibilities.

Few examples of the work streams are :

- Operational Unit set up and expansion in the cluster (if any)

- Ensuring cost control and optimization at the cluster level

- Operational excellence improvement and achievement of Operational KPIs

- Execution of operational plans

- Managing daily operations at Processing Centers, Branches, First Mile and last mile network, business partners, Vendor Management, etc.

- Ensuring compliance and adherence to the systems and processes at operating units in the cluster

- Build, train, manage the team's performance

Qualifications :

Education : B.Tech / MBA

Years of experience : 5+ years of work experience

Preferred Industry : Manufacturing, E-commerce warehousing and Transportation

Professional attributes :

- Hands on experience in implementing systems and processes

- Experience in improving operational KPIs

- Strong communicator with experience in facilitation across all levels; skilled at addressing both large and small audiences across multiple leadership levels and functions

- Advanced use of all Microsoft Office applications

Personal attributes :

- Excellent analytical and problem-solving skills

- High energy, drive and ownership

- Excellent people management and leadership skills

- Hustler with go-getter attitude

- Have a strong sense of urgency and commitment

- Be self-starter and an independent thinker who follow-ups on responsibilities in a timely manner while also a strong team player

- Possess flexibility and have a track record of delivering results in a fast-paced and highly ambiguous work environment

Location : Indore