Associate HR at RIVIGO
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Rivigo - Cluster Manager - Operations (3-7 yrs)
Job Title : Cluster Manager (CLM), Pataudi, Gurgaon, RIVIGO
Qualification : Tier 1 college B.Tech/MBA is a must
Function : Operations
Team : Rivigo Prime (Full Truck Load)
About the employer :
RIVIGO is a technology company that is building the material movement pipeline of India and making logistics human, faster, safer and cost-effective. Founded in 2014, we have been transforming the sector with our global-first driver relay model and a strong interplay of technology, data, culture and operations excellence to consistently provide unparalleled delivery times and reliability to our clients.
Our innovative - driver relay- model ensures that each of our truck drivers, the pilot, now spends less time away from his family, thereby leading a life of meaning, dignity and respect. Our full-stack logistics offering includes relay-led trucking and freight marketplace.
Today with a fleet size 3,000+ trucks & 5,000+ pilots RIVIGO operates a network of 70+ pitstops across India to provide a highly reliable service.
Job Overview :
The candidate would be involved in managing end to end responsibility of operations for all the six Pit stops (changeover stations) in his Cluster ((2 Area Managers: Jaipur Area (3 pit stops) and Gurgaon Area (3 pit stops)).
The candidate would be required to work closely with all the other functions and the leadership team to ensure complete ownership in managing the operations on the ground.
Few examples of the work streams are :
- Responsible for overall P/L and operational metrics of the Pitstops in his/her cluster
- Managing the team of Pit stop Executives & Team leaders responsible for Driver planning and availability for incoming vehicle, Driver changeover within time limit, Toll cash management, Vehicle inspection, Document inspection, etc.
- Ensure that the lifestyle of truck drivers(pilots) are fully monitored of and are in line with the overall mission of Rivigo - Pilot First. Take innovative steps to improve on the same.
- Deploying technology to revolutionize the way relay trucking works in the network and ensuring adoption of technology with the ground team
- Develop new processes and provide inputs to the tech team so that the inefficiencies in the system are removed through technology
- Come up with initiatives to optimize cost and efficiencies in the relay network
- Establish SOPs to ensure that standardized processes are created and implemented across all pit stops
Qualifications :
Education : B.Tech / MBA (Tier 1 institute only)
Years of experience : 3 to 7 years of work experience
Professional attributes :
- Hands on experience in implementing systems and processes
- Experience in improving operational KPIs
- Strong communicator with experience in facilitation across all levels; skilled at addressing both large and small audiences across multiple leadership levels and functions
- Advanced use of all Microsoft Office applications
Personal attributes :
- Excellent analytical and problem-solving skills
- High energy, drive and ownership
- Excellent people management and leadership skills
- Hustler with go-getter attitude
- Have a strong sense of urgency and commitment
- Be self-starter and an independent thinker who follow-ups on responsibilities in a timely manner while also a strong team player
- Possess flexibility and have a track record of delivering results in a fast-paced and highly ambiguous work environment
Location : Pataudi Pit Stop, Gurgaon (Travel across Gurgaon and Jaipur area)
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