About Us : We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analyzing customer interactions at scale. We assist across multiple voice and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs. Problem we are solving : In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction. Job Summary : - We are seeking an experienced Content Marketing Associate to join our team at Rezo.ai. - As a Content Marketing Associate, you will be responsible for developing and implementing our content marketing strategy to support our business objectives. - The ideal candidate will have 3+ years of relevant experience in a similar role, with a proven track record of delivering results. Roles and Responsibilities : - Develop and execute a comprehensive content marketing strategy that supports our business objectives and drives engagement with our target audience - Create high-quality content, including blog posts, social media updates, emails, web copy, case studies, and other marketing collateral, that is engaging, informative, and consistent with our brand voice and messaging - Manage our content calendar to ensure a steady flow of content across all channels, including our website, blog, and social media profiles - Collaborate with internal teams, including product, sales, and customer success, to develop content that supports their initiatives and objectives - Use data and analytics to measure the effectiveness of our content marketing efforts and continuously refine our strategy to optimize performance - Stay up-to-date on industry trends and best practices, and use this knowledge to drive innovation and improve our content marketing approach Key Skills : - 2+ years of experience in a content marketing role, with a strong understanding of content strategy, creation, and distribution - Excellent writing and communication skills, with the ability to create compelling, high-quality content that engages and informs our target audience - Experience with content management systems (CMS) and marketing automation platforms - Strong project management and organizational skills, with the ability to manage multiple projects simultaneously and meet deadlines - Familiarity with SEO best practices and the ability to optimize content for search engines - Analytical mindset and experience with web analytics tools, with the ability to use data to make informed decisions and optimize content performance - Creative thinker with a strong ability to develop innovative content ideas that resonate with our target audience - If you are a self-motivated, results-driven marketer with a passion for content, we encourage you to apply for this exciting opportunity to join our team at Rezo.ai. Life at Rezo.AI : - We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings. - A highly inclusive work culture that promotes a relaxed, creative, and productive environment. - Practice autonomy, open communication, growth opportunities, while maintaining a perfect work-life balance. - Go on company-sponsored offsites, and blow off steam with your work buddies. Perks & Benefits : - Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentor-ship - Get the best in class medical insurance, programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves) Why Us? We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer services problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative. Explore more here: www.rezo.ai

Noida

Rezo.AI - Associate - Content Development 

Rezo.AI - Associate - Content Development  ,Job Description for Rezo.AI - Associate - Content Development  in Rezo.AI in  Noida for (3-5) years of experience. Apply Now!

Job Description for Rezo.AI - Associate - Content Development  in Rezo.AI in  Noida for (3-5) years of experience. Apply Now!