Reward360 - Vice President - Engineering

Reward360 Global Services Pvt Ltd is India's premier Customer Engagement Solutions Company. Headquartered in Bangalore with an office in Dubai and Singapore, our - Global- loyalty solution has been built after years of deep understanding of consumers, the nuances of the loyalty diaspora, the onset of big data, and most important the simplicity that needs to be delivered across any loyalty program.

Our Technology, Marketing, Alliances, Business, Product, and Operations teams work in collaboration to create and deliver the most successful loyalty programs in India today. With over 2000+ retail alliances in India and access to over 10 million rewards globally, gives us the edge to be one of the most exciting and growing loyalty companies in Asia.

The only constant in today's difficult and dynamic market is 'change' . Our team is dedicated to using behavioural patterns of customers combined with cutting edge technology to take complex problems that enterprises face today and simplify them. This helps make our programs more relevant and puts the customer on the path of true loyalty.

Over 100+ dedicated team members work in collaboration to create world-class loyalty products out of our Corporate Office, R&D Lab, and Operation Hubs.

We are looking for a Director, Engineering who can help us build a robust and scalable architecture for rewards and commerce platform powered by data-driven intelligence.

Responsibilities :

- Manage a team of engineering managers, engineering leads. Hire, train and nurture a talented team of technical leads and developers.

- Drive efficiency and ownership in the Development and DevOps team. Have a constant dialogue about their aspirations and share prompt, clear and actionable feedback about performance.

- Plan out and detail end to end technical delivery roadmap along with the CPO/CEO.

- Put a design/architecture of a scalable and secure platform that can be easily customised and personalised.

- Define the technical stack and best practices for technical delivery.

- Deliver engineering infrastructure and product launches of significant complexity that have significant customer impact.

- Provide engineering execution excellence, as well as technical vision and direction, to ensure the development team is aligned with the strategy of the company. Go deeper at an execution/programming/coding level to deliver high quality and highly scalable product and platform as and when required.

- Manage blueprint and implementation of data pipelines and data lake for the product(s) and platform(s).

- Continuously bring innovative prototypes while working with the product/business team to keep the organisation on top of the technology innovation curve.

Requirements :

- Must be a hands-on leader i.e. if required should be able to roll-up his/her sleeves and get down to code-level details.

- B.Tech or M.Tech in Computer Science. 8+ years of experience in building cutting edge products on cloud infrastructure. 15+ years of experience in the industry.

- People management experience of 7+ years. Experience in managing customers and customer expectations from the product/platform.

- Experience in developing large scale cloud-based enterprise software/platform for B2B/B2C companies.

- Strong understanding of web/mobile development technology stack - MEAN/MERN, PWA etc.

- Proven ability in system design/architecture and building scalable systems and teams.

- Experience in a Hyperlocal / Internet / E-Commerce environment will be preferred but not mandatory.

- A good understanding of micro-services, micro frontend design and architecture is a must.

- Strong understanding of different cloud hosting offerings - GCP/AWS is required.

- Experience with Big Data stack is preferred but not mandatory.

- Must have experience in setting up a team from scratch as well as the outsourced development process.

- Entrepreneurs working in the role of CTO/equivalent for startups will be preferred but it is not mandatory.