Reward360 Global Services Pvt Ltd is India's premier Customer Engagement Solutions Company. Headquartered in Bangalore with an office in Dubai and Singapore, our 'Global' loyalty solution has been built after years of deep understanding of consumers, the nuances of the loyalty diaspora, the onset of big data, and most important the simplicity that needs to be delivered across any loyalty program.

Our Technology, Marketing, Alliances, Business, Product, and Operations teams work in collaboration to create and deliver the most successful loyalty programs in India today. With over 2000+ retail alliances in India and access to over 10 million rewards globally, gives us the edge to be one of the most exciting and growing loyalty companies in Asia.

The only constant in today's difficult and dynamic market is 'change' . Our team is dedicated to using behavioural patterns of customers combined with cutting edge technology to take complex problems that enterprises face today and simplify them. This helps make our programs more relevant and puts the customer on the path of true loyalty.

Over 100+ dedicated team members work in collaboration to create world-class loyalty products out of our Corporate Office, R&D Lab, and Operation Hubs.

What will you do?

1. Manage the PMO (Program Management Office) for all the business accounts.

2. Track performance metrics (financial and non-financial) of different business accounts to identify problems that will impact business growth.

3. Prepare a fortnightly report for the senior management and the CEO on the business account health.

4. Work on resolving critical client escalations while working with the internal and external stakeholders.

5. Lead strategic business initiatives that are critical for different accounts.

6. Participate in regular account reviews both internal and external (with the clients)

7. Review and/or prepare different financial proposals for business initiatives.

What will you need?

1. A bachelors or master's in engineering or an MBA.

2. 5+ years of experience in the industry.

3. A startup experience of 2+ years will be given a preference.

4. Strong verbal and written communication. Good articulation and presentation skills.

5. Strong with excel sheet and number crunching (especially financial metrics).

6. Experience in technology or technical product delivery will be preferred.

7. An appetite to solve problems, manage escalations and look for solutions even in difficult situation is a must.

8. A strong desire to learn and grow

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