Reward360 - Director - Product Management

R360 powers a data-driven customer engagement ecosystem that enables the world's leading organisations to earn customer loyalty every day.

For over 10 years, R360's loyalty and reward platforms have driven ambitious loyalty programs for some of the world's biggest brands - including Standard Chartered Bank, American Express and HDFC Bank. We have 500+ global retail partnerships and offer our clients reward programs, nuanced customer segmentation, data-centric campaigns, and big data analytics.

Our multidisciplinary team of technology experts, product engineers, data scientists, client relationship managers and customer experience professionals work together with our clients to enable loyalty by enhancing customer acquisition, engagement and retention.

We are looking for a seasoned leader.

Prior Experience Requirements :

- Conceptualisation to delivery of a product from scratch including requirements gathering, user flows, business metrics, competitor analysis and product marketing.

- End to end experience from PoC, Alpha, Beta to Production.

- Strong experience in hiring a diverse team and driving product delivery by coordinating with different teams.

- Experience in bringing agility along with innovation.

- Prior experience in developing e-commerce and/or payments products will be a plus.

Responsibilities:

- Manage the delivery of multiple B2C products for different markets.

- Define and conceptualise new initiatives and products.

- Work with the CEO on business strategies and define new initiatives and product roadmaps.

- Understand the market, customers and build business cases for new product opportunities.

- Manage product lifecycle from ideation to launch and beyond.

- Use data, creativity, and experimentation to constantly improve the product experience.

- Work with design, engineering, marketing and partnerships team to deliver products.

- Responsible for the marketing, P&L from the product(s).

Requirements :

- Masters or bachelor's degree in Computer Science, Engineering or equivalent.

- Must be a hands-on leader.

- Good understanding of all the foundational aspects of product development.

- Comfortable with ambiguity, believe in first principles and have the skill to transform broad ideas into action plans.

- Good business acumen to appreciate and understand levers for business growth and profitability.

- Believes in taking ownership and feedback.

- Extremely good communication skills (written & verbal).

- Experience in managing team and stakeholders (internal & external)

- Experience with data-driven products and large scale B2C platforms is a must.

- Believes that speed and quality can be achieved at the same time.