Collection Strategy and Retail manager
- Identifying Client business requirements and pitch solutions accordingly. Define the product strategy and roadmap.
- Ability to assess internal & external challenges (including competition offerings) and develop plans to mitigate risks arising from such challenges.
- Developing & finalizing innovative brand campaign/strategies/activities
- Work on collection policy, process work-flow, new initiatives, resource & capacity planning, monthly projections, MIS collation, scorecard for collection team etc. part of Central collections team, SME / MSME business lending focused.
- Imparting training to Internal and external team on product and strategies.
- Leading Collections and Student Success initiatives at the company.
- Set up the overall strategy, establish priorities, and manage a team of analysts while supporting hands-on tactical activities as necessary to achieve the Company's goals.
- Establish processes and systems to help company's borrowers achieve their potential, thereby ensuring that they are able to repay their loans.
Key strategic initiatives include:
- Building programs and resources to support borrowers with respect to career success and financial literacy
- Establishing and managing relationships with partners to provide services that are beneficial to the career and financial success of our customers
- Utilizing quantitative analyses to improve effectiveness, efficiency, and capacity planning
Requirement:
- 8+ years of experience with progressively increased responsibility (preferably in Financial Services), with at least five years in a management/leadership role
- Comfortable in a tech-heavy environment but able to explain technical and quantitative concepts to non-technical audiences.
- In addition, one should be comfortable working in a start-up environment, meaning a small agile team, fast-evolving roles and responsibilities, variable workload and tight deadlines, a high degree of autonomy
Salary offered: 15-25LPA
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