Replicon - Sales Trainer/Customer Success Trainer

Looking for "Sr. Sales Trainer" profiles

Skills : Sales Trainer, Product trainer, Customer Success Manager Trainer, Sales experience, Global Sales Training, International Sales Training Experience.

- Coaching, training, and troubleshooting customer needs.

- Talking to prospective clients to understand their needs, assess their goals, and determine potential fit with Replicon's technologies.

- Working closely with others on the Customer Success team and training them to prepare and present demonstrations for prospective clients.

- Guiding new clients through the onboarding process and assisting them with initial system configuration

- Supporting existing clients when they have questions or need help updating their system configuration.

- Implement, integrate, and train customers on utilizing our platform to help them achieve their business goals.

- Conduct weekly training meetings, working with best practices, helping in process improvement.

- Ensure that customer satisfaction has been met by clearly documenting what success means to them and translating that success during the implementation process.

- Independently manage multiple priorities, customer meetings, follow-up with customers, and internal/external support while maintaining a high-level of service in a customer friendly manner.

- Willing to work in North American (EST/PST) shift.

Experience :5+ years

Job Location : Pan India

Timings : EST (North American Shift Timings)