Replicon - Implementation Trainer - Enterprise Segment

ENTERPRISE IMPLEMENTATION TRAINER

Position Overview:

Replicon offers a fast-paced, innovative environment where you and your team will be empowered to sell our solutions which leverage Time as a strategic asset within an organization. This includes Time Management and Professional Services Automation solutions. Our goal is to build a smart, ambitious Sales organization, committed to our mission and focused on winning, but able to balance this with a respectful, healthy environment and lifestyle. At Replicon, integrity and reliability are as important as talent and effort.

Replicon is currently looking for a SME to support the learning needs of the Implementation Team. This role will be responsible for conducting products-focused on-boarding learning programs for all new employees and other related activities for the existing employees at Replicon, Bangalore Location.

Key Responsibilities:

- Create, coordinate, and deliver world class Onboarding and Ongoing training to the Implementation - Enterprise Segment.

- Collaborate with the Business Manager in creating learning strategies for the Team.

- Work with the implementation team to identify areas where additional training would improve the team's performance in terms of project delivery.

- Develop innovative learning programs to be delivered across different platforms - instructor-led, web-based, manuals, job aides, certification programs, and eLearning solutions.

- Work with a Goal to continue upscaling the team & update themselves on the latest developments of the products and the messaging around them.

- Maintain learning modules by updating/revising it on an ongoing basis based on the updates from internal stakeholders.

- Support the team in developing efficient strategies for onboarding and ongoing training around product and internal processes.

- Ensure quality training is provided to the clients with doing QA of calls and documentation.

- Regularly do audits and address gaps of the implementation team with tools for support and additional training.

- Provide support and ensure process adherence.

Qualifications:

- Degree or equivalent work experience in the software industry.

- Minimum 5-7 years of experience as a Trainer in a corporate environment, with some relevant experience focused on product and process training.

- Excellent verbal and written communication skills.

- Experience working with remote teams.

- Strong time management and organizational skills with high attention to detail.

- Willing to work in MST shift.