Rentokil PCI - National Key Accounts Manager

- Should be able to lead a team of KAM's through planning, monitoring & reviewing of sales targets

- Should be able to manage existing customers

i) Customer retention

ii) Annual contract renewal with price increase

iii) Collection / DSO management

iv) Up-selling

- Networking with key customers to identify and address specific needs related to business development and service improvement

- Directing the conceptualization & implementation of competitive strategies for driving profitable business volume and strategic objectives in assigned accounts

- Market survey, competitor analysis to understand gaps of our services

- Control cost and work within the allocated budget

- Maintaining high customer satisfaction ratings, according to company standards

- Functioning as liaison between customers and internal teams ensuring client's requirements are met

- Directing the conceptualization & implementation of competitive strategies for driving profitable business volume and strategic objectives in assigned accounts

- Support the service team by providing client feedback