21/12 Pratiksha Gondhali
HR at Reliance Home Finance.

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Reliance Capital - Product Manager - Digital Business (7-12 yrs)

Mumbai Job Code: 646799

We are looking for digital pioneers who share our vision and beliefs.

Be a Builder

- You will build the customer experience that will power the hyper-growth of Reliance Capital

- You will straddle the data, technology, marketing, and UX worlds to develop digital offerings that our customers will love

- You will be part of the highly empowered digital start-up team- at Reliance capital. Ideation to execution needs to happen at Reliance Speed

You are :

- A self-starter with a bias towards action and can break down complex problems to design elegant solutions

- An expert at  Influencing without authority

- A great team player and always puts the team before self and enjoy winning together

- Data obsessed. Derive insights from data and use the same for product improvements and iterations. Also educate cross functional teams with actionable derived from deep data insights.

- Customer centric to a fault. Every decision we make is about delivering a great experience to the customer. Design thinking or User centric design skills will be a great plus

You will :

- Influence the digital marketing spends by defining - digital marketing- as practice across RCAP businesses

- Understand as-is state and develop the overall customer strategy, channel mix, deployment and constant improvement cycle across businesses

- Be a core member of the team that will strategize, implement and run the marketing tech stack across the group

- Own the product roadmap for any group level strategic initiatives (Web & Apps) and drive execution through aggressive deployment cycle

- Understand customer journey (both online and offline) and user experience to break them down into metrics that can measured, monitored and influenced to build a seamless and intuitive experience for the customer

- Translate VOC, marketing feedback, strategic vision of the business, intuition and inspiration into product features. Build business case and prioritize based on data

- Develop quick prototypes to demonstrate value and determine technical feasibility

- Work closely and influence business, engineering and design teams to develop aggressive implementation schedule and drive the same

You have :

- Demonstrated ability to achieve strategic goals in a heterogenous and fast-paced environment

- 5-7 years of hands-on Digital Marketing in ConsumerTech, Fintech space. Adobe marketing tech stack exposure will be a huge plus

- At least 2 years of experience in managing - design-deploy-measure-improve- Digital Business & Marketing- P&L cycles

- Product Management chops highly desirable. Expertise in creating intuitive interaction design flows (Wireframes) for web and mobile and have a deep, holistic understanding of web and mobile user experience

- Hands on experience in data analytics and data modeling techniques.

- 2-3 years of prior Technology / Development experience

- Experience of handling vendors/ developers and their budgets

- Experience with design thinking with a focus on Digital Properties and technologies

- Demonstrable Knowledge of multiple functional areas such as Product Management, Engineering, UX/UI, Sales, Customer Support, Finance or Marketing

- Excellent problem-solving, organizational and analytical skills

- Ability to evolve product strategy based on research, data and industry trends

- MBA & Computer Science, Electrical Engineering, Mathematics, Statistics, or a related technical field, or equivalent practical experience

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