- End-to-End Management of social assets for the brand and sub-brands. - Develop social media strategy across channels - Monitor and ensure timely updation of content calendar - maintain brand aesthetic, ensure latest content updates from partner brands are up, live coverage of events from site - Influencer campaign planning - identification and handling of influencers for campaigns - Create a process that will Monitor social channels, for consumer complaints, sentiment, questions, and inquiries. Provide timely, sincere and compelling solutions/feedback to resolve issues, and engage the consumers. - Develop a process to rapidly share inquiries and complaints with the relevant functions, and ensure timely and effective follow-through &amp; response.SLA/SOP - Monitor competitive presences and perceptions across social channels. - Identify potential negative or crisis situation and apply conflict resolution principles to mitigate issues. - partner with social agency to leverage company on social media, to address customer issues, and turn every customer interaction into a positive experience that will lead to walk-ins.

Mumbai

Reliance Brands - Assistant Manager - Social Media Marketing -  Jio World Drive  

Reliance Brands - Assistant Manager - Social Media Marketing -  Jio World Drive   ,Job Description for Reliance Brands - Assistant Manager - Social Media Marketing -  Jio World Drive   in Leadership Hiring in  Mumbai for (4-10) years of experience. Apply Now!

Job Description for Reliance Brands - Assistant Manager - Social Media Marketing -  Jio World Drive   in Leadership Hiring in  Mumbai for (4-10) years of experience. Apply Now!