HR Executive at V-Konnect Associates Pvt Ltd.
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Relationship Manager/Team Lead - Premium Products - BFSI (3-5 yrs)
Relationship Manager/Team Lead - Ultra Premium Products - BFSI
Qualities expected out of the applicant:
- Catering to service/product needs for an ultra-premium segment of banking customers.
- Acquisition, handling, meeting and interacting with the HNI clients.
- Ensure Customer service excellence by displaying complete onus to the customers query/problems
- Delivering service with requisite Courtesy and Accuracy
- Nil Defects (100% adherence to product and process)
- Ensuring Nil Customer complaints
- Cross Selling/up-selling on set products (assets and liabilities products)
- Ensuring Process efficiency by achieving set targets of call quality.
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