Relationship Manager - Small Enterprise Group - Retail Liabilities Products

Relationship Manager - Small Enterprise Group

Qualification - Graduate/PG

Experience - 5-12 Years

Location - Mumbai

Candidates who have knowledge into Retail Liabilities Products would be preferred

About the Role :

- The Relationship Manager is responsible for the achievement of the budgeted targets by sourcing NTB business through channels/self-sourcing and customer relationship management.

- The Job holder also coordinates post sanction formalities such as, disbursement, cross-sell, compliance of statutory & internal audit issues and provides industry/segment specific feedback to Geography and Central Office team

Key Responsibilities :

- Generate leads by identifying potential industrial areas/trading units & prepare strategies to increase the Bank's penetration in those areas

- Manage the internal (Branches/ other business verticals) and external (empanelled outsourced agencies) lead generating channels to generate the expected business

- Enable the sanctioning process by ensuring conduct and scrutiny of pre-disbursement activities

- Liaison with Corporate Banking Operations team and Centralized Processing Unit to enable smooth completion of post sanction formalities, account opening and disbursement

- Meet customer service requirements through regular interactions with the customers to understand business condition, enhancement opportunity, etc.

- Monitor transactions in the customer accounts to ensure that the cash flow movement and end use of fund are in compliance with the sanction stipulations

- Assist the Credit Manager in unit inspections and ensure timely insurance renewal, DP updated, stock renewal statement scrutiny and gathering of relevant market information

- Ensure maintenance of quality and health of portfolio and minimize Days Past Due through regular interactions with the customer

- Initiate recovery of stressed accounts through tele-calling/ field visits

- Ensure compliance to the stipulated guidelines/ norms and ensure closure to the audit processes