Relationship Manager - Priority Banking

ONLY FEMALE CANDIDATES

Key Responsibilities:

Revenue Generation

- Performance Acquire, retain, deepen portfolio to maximize sales to achieve revenue targets through liability products (Current /Savings /Term deposits), wealth management products and asset related products (secured, unsecured)

- Grow AUM and Sales revenue on a month on month basis

- Action Support Branch Managers in developing and implementing plans to achieve business objectives

- Current Increase product per customer on a regular basis within customer base

- Organized at Organize and participate in all promotion activities the branch

Operational Governance

- Minimize account opening rejections

- No Ensure all processes are followed to ensure that there are operating losses/ Frauds.

- Accurate and timely processing of customer instructions

- Ensure adherence to KYC Norms

- Maintain Risk standards to comply to Group Audit, Operational Assurance, BM, AD,TL in Spot Checks

Customer Experience Management

- Ensure effective relationship management by monitoring the movement of the customers and implement a customer retention program.

- Minimize rejections and customer complaints to create a experience

- Generate Hold periodic customer meets and branch promotions to more business.

- Customer query handling / complaint resolution

- Specific initiatives taken to improve service and reduce bottlenecks and customer complaint

- Customer visits as per laid down call frequency

Salary offered; 10 - 15 LPA