Relationship Manager - HNI/Super HNI - For a Premium Real Estate Organization ! Mumbai

Our client is a large and well recognized real estate developer and has multiple premium projects underway. They have a very professional and highly educated leadership team.

They are looking to hire a few Relationship Managers to help them scale up their reach to the HNI and Super HNI clients.

The incumbent will be responsible for:

- Managing relationships with distinguished set of clients for the respective segment / project allocated

- Ensure highest levels of customer satisfaction and service delivery

- Continue Constant engagement throughout the customer lifecycle

- Responsible for Customer Satisfaction and high service quality standards

- Cross selling of new and existing products to clients during the launch period

- Create specific needs for client's basis customer profiling and understand the customer requirement.

- The individual must keep himself constantly updated and abreast of the latest in fashion, design and luxury, and devise brand compliant modes of regular engagement with the customer base

- Ensure customer engagement and brand loyalty through well timed events through the project life cycle and activation of loyalty products

To qualify for this position you should:

- Good Education with min 5 yrs of Exp in Relationship Management

- Have exp in International Airlines, Cards, Banks, Hotel & Wealth Management companies

- Have excellent exp in managing HNI / Super HNI clients

- Must possess consultative/concept selling capabilities

- Exceptional interpersonal, customer service, problem-solving, multitasking, verbal & written communication, and conflict resolution skills.

- Be currently from Mumbai or ready to relocate

Vipul Agarwal
Zend Consulting Services

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