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Senior Key Account Manager at Impeccable HR Consultants Pvt. Ltd.
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Relationship Manager - Government Banking Group (4-10 yrs)
We are hiring for the role of Relationship Manager-GBG with one of the leading bank
The role entails building deep relationships with Government clients which inlcudes Government Departments, PSUs, Autonomous Bodies, Local Bodies and other Government Institutions in order to maximize profitability and meet targets while minimizing risk and ensuring strict adherence to guidelines.
The role bearer is primarily a first touchpoint for clients for resolution of issues. The role bearer has a responsibility to increase customer acqusition, handling existing clients through product solutions so as to contribute the GBG CASA and FD Book.
- Help ensure seamless customer on boarding by ensuring best in-class customer servicing standards and processes and develop deep relationships to become the client's banking partner of choice
- Support business generation within stringent and dynamic regulations and bank's risk appetite to expand the volume of trade of Government Banking Group
- This role further entails the responsibility of understanding client needs, business and sector characteristics
- Understand customer requirements and structure solutions to achieve customer satisfaction while remaining aligned with the bank's policies
- Responsible for accurate and timely KYC, ensuring compliance and risk categorization
- The role bearer is responsible to help with customer acquisition of high value, high ticket size accounts after due diligence
- Help execute diversified revenue sources for Government Banking Group and facilitate to increase customer penetration and acquire high quality clients
- Study financial reports of clients to identify early warning signs and flag potential pitfalls to prevent losses to the bank
- Monitor portfolio and flag early warning signals while maintaining a constant touchpoint with the clients
- Perform credit analysis as mandated by RBI
- Gather and leverage market intelligence to incorporate best practices
- Develop and maintain constructive relationships with key internal and external stakeholders to help achieve business critical goals"
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