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22/07 Sudeep V
Talent Advisory Partner at Catalyst Solutions

Views:428 Applications:152 Rec. Actions:Recruiter Actions:0

Relationship Manager - Customer Service - BFS (4-8 yrs)

Bangalore Job Code: 835426

THE QUALIFICATIONS :

- 4+ Years of experience in a B2C local or international customer service role or support experience in a high-touch, fast-paced environment

- Prior work experience within financial services and/or higher education industries will be a distinct advantage though not mandatory

- Strong understanding of the Chinese culture, the Chinese social media and tech platforms, and the associated student demographic

- Must have prior experience in a sales oriented and/or targets driven environment with a proven track record of success

- Passion for customer service and relationship management with an innate sense of service and empathy for others

- You must be immensely data driven and be comfortable to drive your own strategy using numbers

- Outstanding written and verbal communication skills in English and Mandarin Chinese - native or near-native proficiency in Mandarin Chinese required. (non-native speakers must possess a HSK proficiency certificate level 4 and above) 

- Exceptional organizational skills and attention to detail

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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