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18/11 Susan James
HR at Grampro Business Services Pvt Ltd

Views:459 Applications:38 Rec. Actions:Recruiter Actions:4

Relationship Manager - Bank (8-10 yrs) Premium

Mumbai Job Code: 1182290

Elite Relationship Manager


Department : Retail Liabilities


Location : Mumbai


Number of Positions : Multiple


Reporting Relationships : Branch Manager Retail Liabilities


Level : Senior Manager


Level : M4


Job Role:


- Develops new and expands existing High Net worth Customer relationships for liabilities and commercial assets.


- Ensures high levels of customer service orientation and application of bank policy.


- Cross sells existing bank products to customers.


- Informs customers of new products or product enhancements to further expand the banking relationship.


- Plans and conducts special sales initiatives and events for prospective and existing clients.


- Coordinates with other group companies to provide seamless access to other products.


- Maintains complete relationship record for assigned customer accounts.


- Tracks customer complaints/queries and turnaround times for customer satisfaction


Job Requirements:


- Developing and maintaining banking relationships with a select group of high-net-worth customers through individualized customer service.


- Very good understanding of Trade and Forex & CA.


- Very good understanding of Commercial Assets like CC, OD, TL, Export Finance etc


- Understanding of MF and Insurance an added advantage Customer orientation,


- High energy and drive.


- Go getter attitude.


- Self motivated with a passion to achieve.


Age Criteria: (Male : 33) & (Female : 36)

Women-friendly workplace:

Maternity and Paternity Benefits

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