Relationship Manager - Bank

Elite Relationship Manager

Department : Retail Liabilities

Location : Mumbai

Number of Positions : Multiple

Reporting Relationships : Branch Manager Retail Liabilities

Level : Senior Manager

Level : M4

Job Role:

- Develops new and expands existing High Net worth Customer relationships for liabilities and commercial assets.

- Ensures high levels of customer service orientation and application of bank policy.

- Cross sells existing bank products to customers.

- Informs customers of new products or product enhancements to further expand the banking relationship.

- Plans and conducts special sales initiatives and events for prospective and existing clients.

- Coordinates with other group companies to provide seamless access to other products.

- Maintains complete relationship record for assigned customer accounts.

- Tracks customer complaints/queries and turnaround times for customer satisfaction

Job Requirements:

- Developing and maintaining banking relationships with a select group of high-net-worth customers through individualized customer service.

- Very good understanding of Trade and Forex & CA.

- Very good understanding of Commercial Assets like CC, OD, TL, Export Finance etc

- Understanding of MF and Insurance an added advantage Customer orientation,

- High energy and drive.

- Go getter attitude.

- Self motivated with a passion to achieve.

Age Criteria: (Male : 33) & (Female : 36)