Regional Service Manager

Role: Regional Service Manager

Type: Full Time

Job description

- Daily Tracking of Open Call management

- Monitor Daily and Monthly Performance and Reviews

- Branch revenue and Profitability

- Branch Audits

- Setup Implementation Technical and Process adherence at Branches for various Projects

- Ensuring Achievement of SLA as per set targets for All projects

- Capability Building and development of Branch Engineers

- Manpower Planning based on input from Vendors/Project Manager

- Develop and Ensure Customer Delivery and Customer Satisfaction as per Target SLA

- Channel and dealer relationship management

- Co-ordination with NSC and Project Managers and Branches

- TAT