Upgrade to Pro Member
Senior Consultant at Transform HR Group
Views:382 Applications:80 Rec. Actions:Recruiter Actions:28
Regional Service Head - Automotive - North (12-21 yrs)
- He will be handling warranties.
- Should have experience in handling Auto-electrical products, batteries, etc improvements / improvisation / innovation / feedback.
- He will also be exploring New Ideas and Initiatives in context of customer service.
- He will also support the service team to implement the service initiatives taken
- He will also guide / support the sales team in various technical aspects of the product Customer service.
- Framing and implementation of Operational Process & Service Policy
- Service Performance Management & complaints completion as per defined TAT
- Ensure service performance in accordance with the agreed service level agreement (SLA)
- Critical Issues Management & Handling Customer Escalations
- Managing product warranty replacement
2-Step Verification - Action Required
We've updated our security procedures!
Your privacy and security are important to us. We've recently updated our security measures to make iimjobs.com safer and more secure for you. This change requires you to reset your password.
Please reset your password using the link sent to your email. If you did not receive any email, please check your spam folder..
