Regional Operations Manager - South - Security/Protection & Logistics Firm

- An exciting opportunity for people to handle P&L responsibility of a branch.

- Be a part of one of a leading organization in cash management and logistics industry.

Client Details

Our client is one of the America's leading security/protection and Logistics Company having presence in 100+ countries while dealing with financial institutions, retailers, government agencies (including central banks), mints, jewelers and other industries.

Description

Productivity

- Ensure optimized routing and premise-time to maximize stops per hour.

- Lead process improvement initiatives to enhance productivity at all subordinating levels.

- Analyze branch performance of the above, regularly and ascertain continuous improvement

Cost management & control

- Responsible for the collective cost of all the branches with in the region, to be measured monthly on overall cost per hour

- Oversee, manage and control the cost expenditure of the branches within the region and their compliance with company's standards and regulations.

Maintaining customer service levels

- Meet customer SLAs as per contract to ensure superior service (minimize the rate of Service Failures and their respective costs, such as penalties)

- Enforce SLAs and "Rules of engagement" between companies Global Services and the branches in the region

Risk management

- Ensures that the branches maintain the highest standards of safety and security, which are fundamental to our business.(measured by successfully minimizing any potential Loss & Safety Events and the cost of these events, including shortages)

- Accountable for Branches' compliance with corporate security standards and regulations.

Risk Mitigation & Business Intel

- Track employee behavioral changes

- Basic Liaisons with local police authorities for security

- Liaisons in regional market for business development for CIT & BGS

- Theft protection by Business Intel within the regions

Human Resource

- Accountable for Branch Managers Training and development needs

- In charge of the development and maintenance of an environment, where employees thrive, are treated with dignity and respect and return home safely every day.

- Responsible for hiring the right people up to Branch Managers level and building cohesive teams.

- Ensuring high standards of ethics, integrity and compliance with corporate procedures.

Financials

- To be responsible for region's profitability within the fundamentals of company's P&L.

- Restrain shortages and revenue losses as per the set norms.

- Monitor / maintain 'Accounts Receivables'.

Profile

- Managed at least a total span of 500 people

- Leadership quality of the person (ability to look at a larger picture)

- Run the whole show within the parameters but deliver efficient results

- At least 15 years of experience

Job Offer

- Be part of a meritocratic environment with great career progression opportunities.

- Work in a growing environment with accomplished individuals from diverse backgrounds.

Page Group India is acting as an Employment Agency in relation to this vacancy.

Contact - Nishita Shah -

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