KEY RESPONSIBILITIES :

Delivery Outcomes :

- Lead project teams to deliver quality outcomes focused on business value

- Facilitate planning for delivery teams and encourage empowerment within the team to commit to objectives and goals, using an iterative approach

- Ensure regular customer feedback sessions and showcases are held to demonstrate business value

- Instil a customer centric approach across the team and promote value driven delivery

- Be curious and ensure value driven mindset and prioritisation becomes our standard way of thinking and working

- Ensure consistent estimation and forecasting is undertaken and visible to the Program Manager, PMO and other key stakeholders

Stakeholder Management & Communication :

- Maintain, and manage internal and external stakeholder relationships to build trust and create a collaborative project delivery environment

- Build and maintain effective relationships with a range of internal departments and external stakeholders

- Ensure internal stakeholders are informed of the project status, risks and issues using your excellent communication skills (both verbal and written)

- Liaise with and manage external vendors as required within different phases of the project

Project Management & Governance

- Facilitate the delivery of projects with a fit for purpose approach and provide support to the sponsor and steering committee as required

- Ensure the right level of project planning is in place and manage controls such as timelines, risk and benefits

- Ensure benefits to customers, partners and stakeholders are clear and projects are delivered to expectations

- Identify issues and risks as they affect project deliverables, time, quality, resourcing, and other project considerations

- Manage project budgets effectively and follow the Organisational Management standards for forecasting and reporting

- Work with the PMO as required to ensure visibility around project tracking and reporting

- Proactively manage dependencies within projects as well as external dependencies

- Support and drive continuous improvement in project processes and deliverables

Risk & Compliance :

- Display a professional attitude towards work, excellent time & communication skills and have the drive and discipline to take things to completion

- Lead the implementation of proactive risk management mindset and practices across delivery

- Adhere to the risk management and compliance obligations relevant to each position and comply with policies, processes and training requirements.

- Integrate compliance obligations, risk assessment and the risk management process into business practices

- Behave as required by the Company's Policies and Procedures, Code of Conduct and values (connected, responsible , trust, excellent, caring)

- Ensure that all business proceedings are conducted in a manner which is professional, legal and ethical

- Ensure adequate controls are in place to prevent, detect and mitigate fraud and corruption risks

PROFILE KEY REQUIREMENTS :

Qualifications and Experience :

- Qualification in management/project management

- SCRUM certification is favorable as well as budgeting

- Demonstrated experience in managing projects in the financial services industry, preferably insurance

- Experience managing projects with an iterative approach and time critical environment

- Demonstrated understanding of software development and project delivery across agile and waterfall environments

- Demonstrated ability to deliver results in a fast paced environment while maintaining a people first focus

- English communication skill is must (both verbal and written)