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02/04 Rajat
Recruiter at Quality Source

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Regional Manager - Operations - First/Last Mile (6-15 yrs)

Chandigarh Job Code: 909940

REGIONAL OPS MANAGER

Salary Upto : 25lpa

The Role :

- End-to-End ownership of operations of the Punjab (Chandigarh) city. Hire, monitor and manage a two-tier team of Area Ops Managers and Loan managers.

- Owning and delivering targets for key operating metrics- Efficiency, Productivity, fulfillment %

- Single point of contact between the ground operations team and the central team. He or she will have to coordinate with multiple stakeholders to solve real-time escalations on ground

- Ensuring Ops processes and policies set forth by the company are implemented on the ground and monitored to ensure 100% adherence

- Ability to evaluate and hire key resources within his/her team

- Training and mentoring team members on a regular basis and give them pointed feedback

- Transaction audits with detailed performance measurement and providing feedback for improvement to team members

- Knack for setting, measuring and improving processes on a continuous basis in a dynamic environment

Skills :

- Drive and Rigor

- Local Language proficiency

- Highly aggressive (Restless)

- Tactical as well as Long term problem solver

Persona :

- 6 years of experience in handling ground ops and a large span

- Should have executed in a cross functional environment

Process :

- Round 1

- Work History to gauge Ops Knowledge and Working Style

- Round 2 :

- Case study on Structural Problem solving

- Round 3 :

- Culture fit and Integrity

Looking candidate who are in Chandigarh or worked their. Must have exp in last mile operations along with people management.

Women-friendly workplace:

Maternity and Paternity Benefits

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