Regional Manager - Operations - Education

The Regional Manager will be responsible for overseeing the operations of regions at a comprehensive level. Based out of the regional office, s/he will be the face of the organization for internal as well as external stakeholders. S/he will develop, refine and implement Operations strategy including aspects such as developing a comprehensive Log frame/dashboard, actively participating in program strategy, guiding and leading the team towards a strong performance-oriented approach. S/he will be responsible for the management of the overall quality and efficiency of operations. S/he will ensure that the organization is always in the right direction in operations towards achieving the vision and mission.

Areas of Responsibility:

Strategy and Implementation:

- Preparation of a detailed log frame for the operations as a dashboard for the region district wise details on timelines, milestones and indicators.

- Lead the implementation of the plan for all three districts through the district Manager for two districts and one directly.

- Drive the strategy into implementation, translating into action.

People Management :

- Manage the functional team at the regional office; hold regular team meetings to plan work and discuss progress and address problems with these team members.

- Build and lead an effective and cohesive management team

- Regularly review and assess the performance of all district operations, conduct supervision meetings and manage the periodic performance assessment process.

- Work with HRD to develop a strong performance-driven approach at all levels which is outcome / achievement-based.

- In consultation with HR implement effective succession planning, people management, development, recruitment, and retention strategies for the division

Overall Operations Management :

- S/he will lead/guide the functional managers at regional which includes Program, Finance, and communication in addition to operations.

- Keeping the overall Log frame as the basis discuss mutually agree between districts on the achievement of targets district wise and block-wise.

- Closely follow, guide and review the region/district team for target achievement and quality of achievement.

- Monitor and ensure adherence to organizational policies, procedures and best practices.

- Plan for expansion of new regions and district offices as per the organizational 5-year plan.

- Lead the collation of operational MIS, ensure periodic reports are prepared and shared such as monthly progress reports, quarterly progress reports.

- Maximize the effectiveness and efficiency operations on an ongoing basis.

- Maintain and develop organizational culture, values and reputation in its domain and with all staff, end beneficiary, partners and regulatory/official bodies.

Liaison :

- Lead the liaison team which works in relationship building with Government bodies, departments, functions at state, district and block-level

- Give them strategic direction, milestones for their achievements.

- Follow up on updates, review the strategy and improve the quality of relationships with external stakeholders in an efficient manner.

- Be the face of the organisation in represent in various platforms as necessary. (With partners, visiting donors, government, etc.)

Financial Management :

- Work closely with the finance and accounts team in building the district wise budgets and collation of the same as a regional unit

- Seek fund requests from each district, collate and request funds appropriately from head office, monitor the usage, approve or seek approval for usage based on the financial manual.

- Work in tandem with finance team, senior operations manager for all finance-related queries and in-line with the financial manual and delegation of powers.

Preferred Education Background:

Post-Graduation in Sociology, Management, or Social Studies

Preferred Work Experience:

Minimum 5 years of operational experience, with 2 years of leadership role

Preferred Skill Set:

- Requisite computer skills for presentations, communication and data analysis

- Fluency in Hindi is essential, good in English