Regional Manager - Human Resources - BFSI

Position : Regional HR Manager

Location : Bangalore

Reports to: Head - OD & TM

Role Purpose :

- Responsible for delivering the human resources strategy across the Region and for supporting the line manager to deliver their targets whilst ensuring adherence to the Corporate policies and procedures.

- The person will be completely responsible for the people management, acting as an adviser and providing professional support for all HR & related activities

- Partner effectively with the Regional team to deliver end-to-end Human Resource services initiatives & engagement for the region

Role Details :

Talent Acquisition:

- Plan and execute the region's hiring plans including entry-level recruitment for the sales team.

Engagement:

- Partner in driving employee engagement programs through proactive and structured interventions

- Handle grievances and concerns with empathy and bring them to closure

- Escalate issues to proper authority as & when the need arises

- Keeps a proactive check on the general employee well-being & engagement levels and intervene actively when necessary

Learning & Development :

- Plan and execute the training & development programs as per Corporate L&D Calendar

- Actively build a culture of learning by sharing best practices and knowledge-sharing across the region.

- Jointly responsible for onboarding, initial coaching & mentoring of employees

- Performance Management

- Partner with the line managers to address performance gaps and facilitates discussions/ process to assess appropriate action

- Guide Line Managers on all aspects of performance management including feedback and performance coaching

Process Improvement & Program Effectiveness:

- Partner with the central HR Team for all processes like onboarding, background verifications, payroll, leave & attendance regularizations, exits, etc

- Provides input and feedback to the Central HR Team on gaps and opportunities for improvement in HR programs and policies

- Contribute to developing/refining of HR programs & processes through quality improvement interventions

Overall Excellence:

- Partner in sharing the HR trends & intelligence for alignment & review of HR priorities

- Participate in the implementation of the Annual Performance Cycle by providing consultation on the process and program tool support

- Provide support to Corporate HR on key HR projects with stakeholders in areas of Talent Development, Employee Engagement, Learning Culture, etc

Knowledge, Skills & Attributes:

- Fluent in English and Hindi language. Knowledge of Gujarati will be an added advantage

- Significant experience and knowledge of the local job market in the Financial Services sector

- Ability to manage diverse stakeholders

- Ability to coach and mentor sales employees, having a strong sales acumen himself/herself

- Strong Business Communication skills with the ability to influence and convince stakeholders by objectively presenting & challenging views

- Proficient in handling employee issues with sensitivity, objectivity and empathy

- Proficient in data analytics, process orientations & exception handling

- Team Player with the ability to network & collaborate with diverse teams across locations

Education Qualifications :

- Graduate + MBA in HR from Tier 1 / Tier 2 Institutes

- Minimum of 5-8 years of experience