24/09 Priti
Senior Consultant at Quick Silver HR

Views:2863 Applications:149 Rec. Actions:Recruiter Actions:0

Regional Leader/Manager/Senior Manager - IT Infrastructure - Electrical Equipments (8-16 yrs)

Bangalore/Chennai/Mumbai/Noida Job Code: 747054

Regional IT Infrastructure Leader (Manager/Sr. Manager)

Opportunity with a leading MNC into Electrical equipments based at Mumbai, Noida, Chennai, Bangalore.

Position Title : Regional IT Infrastructure Leader

Location : Mumbai, Noida, Chennai, Bangalore

Department: IT

Primary Focus of the role :

- Given the continued expansion of the company, a new Regional IT Infrastructure Management Organization is being put into place. This role will focus on driving continuous improvement of User Experience & IT Continuity in the APAC region, working closely with the regional businesses and Company IT management to deliver IT Services.

Roles and Responsibilities :

- Responsible for the Delivery Performance of the APAC region and its reporting

- Directly manage all the regional teams

- Directly manage Regional Service Partners

- Ensure compliance with service commitments and Group Policies & Standards

- Ensure performance of infrastructure alignment to business needs

- Monitor & measure operational performance for all domains (job scheduling, incident management, performance monitoring, capacity planning. )

- Analyze dashboards and propose improvement solutions

- Raise/report any incident, request, change and problem management activities, with Group Infrastructure leadership/Country IT directors/businesses

- Manage preventive and corrective actions up to the verification of their effectiveness

- Manage and enforce the IT repository - technical standards, tools, procedures & standards

- Provide advice and technical expertise for the use of IT resources

- Regular reporting of activities through the publication of performance indicators & reports

- Coordination with IT managers from different countries to collect their needs; evaluate &propose evolutions

- Budget preparation and expense follow up

Behavioral Competency (Circle level) :

- Performance Excellence

- Customer Engagement Excellence

- Process Excellence

- Productivity Excellence

- People Excellence

- Relationship Excellence

- Initiative Excellence

- Adaptive Excellence

Functional /Domain Competency :

- Technical (Network, Servers, Cloud, ITIL processes)

- Experience in IT Infrastructure Security

- Customer Service mindset be proactive and drive a sense of urgency

- Compliance within defined rules

- Exposure to managing external teams/third party support

Qualifications, Experience and Role Specific Knowledge/ Skills :

- Bachelor's degree or post-graduate degree in Information Technology/Information Systems

- Relevant work experience of 8-10 years in IT, specifically in IT Infrastructure

- Excellent Leadership and Communication skills, Executive presence

- Ability to work across countries and manage diverse teams

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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