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02/04 Srushti Mehta
Account Manager - Leadership Search Expert at Addrec Solutions

Views:2919 Applications:145 Rec. Actions:Recruiter Actions:10

Regional Key Account Manager - Institutional Sales & Loyalty - Consumer Durable (7-17 yrs)

Mumbai Job Code: 682227

Institutional & Loyalty business experience is must with consumer electronics / durables firm.

a) To develop trust, relationships with major clients to achieve / exceed budgeted invoicing as well as credit management from existing and new customers; Ensuring the client do not turn to competition.

b) To expand the institutional business in existing & new customers. Act as customer's advocate & works with internal departments to ensure the customer needs are understood & satisfied. Responsible for one-point contact for the customers (for assigned Key Accounts) for complaints, collecting & analyzing data and improving the overall customer experience

c) Responsible for the management of sales & relationship with key stake holders from company (internal) & customers (external)

d) To ensure focus on secondary & tertiary sales. The job involves technical sales, strategic sales, strategic planning, business strategy & contract management, people management, enhancing brand equity & carry out promotional activities.

KAM :

- To expand the institutional business market in existing & new client

- Introduction of product, price negotiation, listing of products, contract management, formulating business strategy, promotional plan

- To interact with external stake holder e.g. trade associations, industries.

Regional Sales :

- To represent & interact with customers as counterpart to have regional sales

- Settling the local issue e.g. delivery, appointment etc. with customer, managing the CSP & Merchandiser cum Promoter

- To ensure customer satisfaction through effective after sales service, pre- order and post-order service.

- To get feedback on product and services from customers.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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