Regional Head - Operations - Construction Firm

Project /Practice Management :

- Create and execute project work plans and revise as appropriate to meet changing needs and requirements.

- Identify resources needed and assign individual responsibilities.

- Manage day-to-day operational aspects of a project and scope.

- Review deliverables prepared by team before passing to client.

- Effectively applies our methodology and enforce project standards.

- Prepare for engagement reviews and quality assurance procedures.

- Minimize our exposure and risk on project.

- Ensure project documents are complete, current, and stored appropriately.

Project Accounting :

- Track and report team hours and expenses on a weekly basis.

- Manage project budget.

- Determine appropriate revenue recognition, ensures timely and accurate invoicing, and monitors receivables for project.

- Follow up with clients, when necessary, regarding unpaid invoices.

- Analyze project profitability, revenue, margins, bill rates and utilization.

Financial Management :

- Understand basic revenue models, P/L, and cost-to-completion projections and makes decisions accordingly.

- Understand pricing model and billing procedures.

- Accurately forecasts revenue, profitability, margins, bill rates and utilization.

- Assure project legal documents are completed and signed.

Business Development :

- Identify business development.

- Lead proposal efforts including completing project scoping.

- Effectively convey our message in both written and verbal business development discussions.

Communication :

- Facilitate team and client meetings effectively.

- Hold regular status meetings with project team.

- Keep project team well informed of changes within the organization and general corporate news.

- Effectively communicates relevant project information to superiors.

- Deliver engaging, informative, well-organized presentations.

- Resolve and/or escalates issues in a timely fashion.

- Understand how to communicate difficult/sensitive information tactfully.

Technical Understanding :

- Possess general understanding in the areas of application programming, database and system design.

- Understand Internet, Intranet, Extranet.

- Possess a thorough understanding of our capabilities.

- Maintain awareness of new and emerging technologies and the potential application on client engagements.

Leadership :

- Challenge others to develop as leaders while serving as a role model and mentor.

- Manage the development of team by ensuring, when possible, that project tasks are in line with each Innovator's career interests.

- Inspire co-workers to attain goals and pursue excellence.

- Identify opportunities for improvement and makes constructive suggestions for change.

- Manage the process of innovative change effectively.

- Remain on the forefront of emerging industry practices.

Teamwork :

- Consistently acknowledges and appreciates each team member's contributions.

- Effectively utilizes each team member to his/her fullest potential.

- Motivate team to work together in the most efficient manner.

- Keep track of lessons learned and shares those lessons with team members.

- Mitigate team conflict and communication problems.

- Plan and facilitates regular team activities outside of the office.

Client Management

- Manage day-to-day client interaction.

- Set and manage project expectations.

- Develop lasting relationships with client personnel that foster client ties.

- Communicate effectively with clients to identify needs and evaluate alternative business solutions.

- Continually seek opportunities to increase customer satisfaction and deepen client relationships.

- Build a knowledge base of each client's business, organization and objectives.

Innovator Development :

- Build a knowledge base of each client's business, organization and objectives.

- Conduct effective performance evaluations and mentors those with less experience through formal channels.

- Help team execute career development plans.

- Seek and participates in development opportunities above and beyond training required by us.

- Train other innovators and clients through both formal and informal training programs.

- Encourage more junior Innovators to take responsibility for their development within the company.

- Challenge fellow Innovators to progress toward their professional development goals.

Internal Operations :

- Suggest areas for improvement in internal processes along with possible solutions.

- Leads internal teams/task forces

- Approve team members- time and expense reports in a conscientious and timely manner.

- Review the status reports of team members and addresses issues as appropriate.

- Comply with and helps to enforce standard policies and procedures.