Regional Head - FMCG/eCommerce

- Grow the region business sustainably.

- Identify and develop new market opportunities, makes recommendations based on emerging trends, opportunities and threats.

- Should be up to date with the market knowledge of intercity bus travel and ensure that all opportunities to grow market share are tapped.

- Own the supply plan for the designated region in order to meet the business plan and goals.

- Responsible for both strategic and tactical initiatives related to revenue maximization, market share improvement.

- Manages and maintains Group and Transient inventories, updated knowledge on industry trends and periodic market researches.

- Develop unique ways to grow the business with your customer and provide solutions to management in the face of challenges.

- Be the custodian of market quality and drive initiatives to improve the passenger experience through working closely with bus operators

- Develop relationship with RTCs and work closely to grow them

- Provide leadership for the bus hire business and find ways to innovate and grow

- Responsible for the creation of a high potential, action oriented and engaged team

- Be an exceptional coach and talent developer

- Role Model organisation's behaviour protocols in the market

- Build a team high on integrity and ethics

- Responsible for recruitment and training for the region

- Drive stakeholder management and alignment across product, CRM, city, BD teams as needed to take the region's agenda forward

- Provide excellence in execution for HO driven programs

- Responsible for ensuring that the relationship with bus operators is a win-win one and manage those relationships to move the business forward

- Develop Team's capability to manage key customers well

- Build systems and processes to take care of bus operator escalations with speed and accuracy