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Consultant at Kelly Services
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Regional Head - Employee Service - HR Shared Service Setup (12-18 yrs)
- Client Servicing on behalf of SSC as per SLA
- Managing customer feedback through Service Review Meetings
- Monitoring employee query management and response tracking system
- Employee Data Management and quality control
- Monitoring payroll process
- Employee benefits administration (partial)
- Ensuring that team is highly motivated to deliver high level employee services.
- Experience in handling HR operations, knowledge of labor laws and international HR practices relevant to the role, payroll management.
- Convincing ability
- Building one and one repo with employees
- Process Knowledge & relating it to end result
- Team Building
- Solution oriented
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