Client : FMCG Company with Operations in India, Nepal and Sri Lanka.

Position : Region Head - Market Equipment

Location : Any

Purpose:

Provide marketing equipment department leadership to insure that the business objectives for the assigned units towards customer needs for equipment service & installation, cost & productivity, quality, system & processes are aligned to directed towards meeting the AOP. To insure sales and service are linked to meet customer needs.

Key Responsibilities:

Equipment Availability

- Equipment Placement & Redeployment planning & execution

- Control & Effective Utilization of asset base and ensure the system to track asset in the market

- Quality refurbishment of defective marketing market equipment

Customer Service & Satisfaction:

- Effectively manage service operation & minimize equipment downtown, effective implementation of preventive maintenance to improve the life of equipment

- Lead time is minimized

Cost & Productivity:

- Device systems & controls for improving productivity and reducing costs

- Quarterly Forecasting the spare parts requirement & planning inventory in line with monthly consumption

Process Capability:

- Introduce & Sustain Best Practices, Processes & System to enhance organizational efficiency

- Use problem solving techniques to improve process execution for improving quality of execution

- Collect, Monitor and reinforce core work measures

Human Resources Capabilities:

- Train & Develop service leaders

- Lead and Monitor the performance of team members

Qualification: BE Mechanical

Years of experience : 15 years +, Customer service / vendor management/ market equipment management - Heating, Ventilating, air conditioning & refrigeration, consumer durable industry

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