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10/02 Divya KN
HR at RedBus

Views:1562 Applications:589 Rec. Actions:Recruiter Actions:7 - Supply Head - Bus Hire Business (4-7 yrs)

Delhi NCR Job Code: 795871

Job Summary :

Drive business growth of the Bus Hire business of redBus through interventions in supply

Location : Delhi

Role Description :

- The role will be responsible for driving supply addition in new and existing cities-Tempo Travelers, Mini-buses and Buses - in new and existing cities taking into account demand patterns for that geography

- Supplier development through technology adoption such as Driver App, Online on-boarding and booking acceptance, completing feedback loop for customer rating and reviews

- Responsible for fulfillment metrics such as %orders fulfilled, Aggregate Rating of Trips, Supply NPS and business metrics such as Take Rate%, Competitive Pricing, TAT for complaint handling and Supplier satisfaction

- Put together and implement Processes around ensuring adherence to quality of supply - vehicle audits, driver verification, reward and penalty systems

- Provide market inputs to make the product and service better

- Handle a team of City executives and deliver performance through them

Ideal Candidate :

- MBA with 4-7 years of work experience

- The candidate should have demonstrated ability to take products from conception to successful launch and adoption within markets

- Should have led remote teams in the past and should be prepared to travel within the country

- Demonstrated ability to work with cross-functional teams including product, sales and customer support to drive growth and customer service

- Prior experience of working in a supply aggregation setup is preferred

- Demonstrated ability to find actionable, data-driven insights to shape product offerings such as pricing and quality

Women-friendly workplace:

Maternity and Paternity Benefits

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