Objective of the role: Growth Hackers Wanted: Be instrumental in a digital revolution at one of the world's mightiest challenger FMCG companies? We are looking for innovators with entrepreneurial mind-set to join a rapidly growing part of RB D2C Team. All eyes are on us as we internally disrupt the status quo to become more agile, test new concepts faster, validate business models quicker and accelerate our businesses. We try and test growth strategies through core competencies of acquisition, conversions and retention with data analytics. We are looking at smart ways to engage with consumers and create disruptive business models that can harness the power and might of RB. Who we are: We are 40,000+ entrepreneurs, all inspired by a vision of a world where people are healthier and live better. At the heart of our rapidly growing consumer health business is a passionate desire to help people feel better. we- re one of the fastest growing companies in one of the fastest growing markets - we drive consumer health forward through innovation. In fact, we've redefined the consumer health market by combining our in-depth consumer knowledge with the speed of decision making we have gained in FMCG. Our culture of entrepreneurship puts ideas ahead of hierarchy, so we get the best ideas developed rapidly. This is why our brands are market leaders in most categories. Our portfolio of brands includes Durex, Enfa, Scholl, Veet, Dettol &amp; Nurofen. We offer a competitive compensation and benefits package as we believe at par with industry standards. Our current focus is to create s significant size of our D2C business in 2019 by delivering best in class consumer experience on our key brands like Durex &amp; Scholl. About the Role: RB is growing online through direct to consumer business models and adapting existing business models and brands for digital. Our team is based out of Gurgaon, India and our role is to improve each brand in their D2C capability and growth. Ensuring the basic 3 pillars of acquisition, conversion and retention are fulfilled is at the heart of what we do. The D2C Operations Manager will co-lead the back-office operations of this fast-growing channel. The role focuses on fulfillment performance along with Supply chain strategy and activation. You will be responsible for running supply chain operations across multiple brands and markets in India &amp; deliver against financial KPIs and overall SLAs. The role involves having an entrepreneurial can-do spirit, data driven analytical thinking and a knack for solving tough problems. If you enjoy building new businesses and solving tough problems - you will love this role. Key Responsibilities: Overview of activities to undertake directly or assist brand ecommerce teams with: - Co-manage Indian RB Brand store operations - end to end - all the way from RB inbound management all the way through to parcel fulfillment to our shoppers - Deliver best in class performance from customer service stand point - lead times, complaints, service levels and out of stocks management - Deliver Indian logistics footprint strategy - balancing best service and lead time to consumer while guarantying viability of our D2C business unit P&amp;L (Also create innovations here) - Guarantee operational capacity and flexibility to handle the operations of the d2c stores. - Grow &amp; optimize capabilities in reference to order processing (pick and pack &amp; transactional MOR), embellishment &amp; bundling - Guarantee best in class inventory management, Forecasting &amp; S&amp;OP establishment. - Expend operation following India growth strategy via new brands &amp; markets - Support internal projects - product &amp; pack adjustment following D2C strategy starting by consumer WOW experience - In charge of improving and presenting to top management topline Operation scorecard: sales rates, Lead times, service levels, complains, P&amp;L financial trends etc. The role is based in Gurgaon, India. However, global travel may be required. Core Competencies: Overview of activities to undertake directly or assist brand ecommerce teams with: - Co-manage Indian RB Brand store operations - end to end - all the way from RB inbound management all the way through to parcel fulfillment to our shoppers - Deliver best in class performance from customer service stand point - lead times, complaints, service levels and out of stocks management - Deliver Indian logistics footprint strategy - balancing best service and lead time to consumer while guarantying viability of our D2C business unit P&amp;L (Also create innovations here) - Guarantee operational capacity and flexibility to handle the operations of the d2c stores. - Grow &amp; optimize capabilities in reference to order processing (pick and pack &amp; transactional MOR), embellishment &amp; bundling - Guarantee best in class inventory management, Forecasting &amp; S&amp;OP establishment. - Expend operation following India growth strategy via new brands &amp; markets. - Support internal projects - product &amp; pack adjustment following D2C strategy starting by consumer WOW experience - In charge of improving and presenting to top management topline Operation scorecard: sales rates, Lead times, service levels, complains, P&amp;L financial trends etc. The role is based in Gurgaon, India. However, global travel may be required. Qualification/Experience: - Bachelor's degree, preferably in business, operation, engineering - Self-motivated, highly flexible and takes the initiative to do what's needed - Logistics and warehouse management for an E-Commerce business - Tech Savvy and knowledgeable about current trends, innovations and best practices - Strong organizational skills and attention to detail. - Exceptionally strong communications and presentation skills - Ability to handle ambiguity - achievement focused and able to work in a direct and often pressurized environment. - Entrepreneurial skills in terms of innovation and problem solving are key along with tenacity, tough-mindedness and ability to influence and demonstrate strong team working abilities and commitment Key Interfaces: - Global GM/VP D2C - India Head of D2C - Brand leaders and e-Com leads - Local and Global Supply &amp; Finance Leads - External Partners - IT / Innovation - Consumers &amp; Shoppers Key Skills: - Excellent Excel skills with high levels of numeracy and accuracy - Strong interpersonal and communication skills, with the ability to demonstrate strong written, verbal communication and presentation skills - Good analytical skills, curiosity of data, always measuring performance and finding ways to improve - Good planning and organizational skills with the ability to manage and prioritize own workload and track progress of certain tasks over longer periods. - 6-8 years of supply and operational environment - preferably in Top E-commerce companies in India or abroad and have managed/lead Operations and Supply Chain. - Any experience in B2C online environment is advantageous Below are not necessary but nice to have: - Startup experience is bonus - Any experience in new business models, platforms or strategies is also a bonus - If you have tried to set up your own business and given it a go and failed, we- ll be very impressed with that

Gurgaon/Gurugram

Reckitt Benckiser - Manager - Operations - D2C 

Reckitt Benckiser - Manager - Operations - D2C  ,Job Description for Reckitt Benckiser - Manager - Operations - D2C  in Reckitt Benckiser in  Gurgaon/Gurugram for (5-8) years of experience. Apply Now!

Job Description for Reckitt Benckiser - Manager - Operations - D2C  in Reckitt Benckiser in  Gurgaon/Gurugram for (5-8) years of experience. Apply Now!