About Us: We are surrounded by the world's leading consumer companies led by technology - Amazon for retail, Airbnb for hospitality, Uber for mobility, Netflix and Spotify for entertainment, etc. Food & Beverage is the only consumer sector where large players are still traditional restaurant companies. At Rebel Foods, we are challenging this status quo as we are building the world's most valuable restaurant company on the internet, superfast. The opportunity for us is immense due to the exponential growth in the food delivery business worldwide which has helped us build 'The World's Largest Internet Restaurant Company' in the last few years. Rebel Foods current presence in 7 countries (India, Indonesia, UAE, UK, Malaysia, Singapore, Bangladesh) with 15 + brands and 3500+ internet restaurants has been build on a simple system - The Rebel Operating Model. While for us it is still Day 1, we know we are in the middle of a revolution towards creating never seen before customer-first experiences. We bring you a once-in-a-lifetime opportunity to disrupt the 500-year-old industry with technology at its core. We urge you to refer to the below to understand how we are changing the restaurant industry before applying at Rebel Foods. https://jaydeep-barman.medium.com/how-to-build-1000-restaurants-in-24-months-the-rebel-method-cb5b0cea4dc8 https://medium.com/faasos-story/winning-the-last-frontier-for-consumer-internet-5f2a659c43db https://medium.com/faasos-story/a-unique-take-on-food-tech-dcef8c51ba41 Roles & Responsibilities:- Driving customer experience (CX) - Continuous tracking of Own & Third-party platform order ratings & Restaurant ratings for all the cities - Analyzing the customer feedback data and aligning Operations Team to ensure that all kitchens meet the order rating target and are above the competition in terms of restaurant ratings on the third party platform - Interacting with customers to find out their concerns and pain points. - Coordinating accordingly with Culinary Innovation Center Team and Brand Managers to continuously improve the product portfolio - Manage brand P&L, Competition Benchmarking, Leading Customer Experience for Brands, Work with various stakeholders within the Company. - Making Rebel brands the most loved, most ordered brands by working on product portfolios. - Reducing kitchen complexities, create Manpower model within the Kitchen, - Working on improving NPS scores SOP Simplification : - Reviewing processes and SOP's to bring in better efficiencies in day to day operation - Tracking SOP deviations through camera audits and aligning Training Team accordingly to make sure 100% adherence is there in the kitchens New Product Launches : - Smooth execution of new product launches by ensuring timely supplies, proper training, and content update on all platforms in coordination with respective cross-functional teams. - Tracking adherence of newly launched products' SOPs very closely for initial weeks to ensure proper execution inside all the kitchens through camera audits Driving Sales : - Working closely with brand managers to ensure all marketing activities (ATL, BTL, etc) are executed well in kitchens - Coordinating with MIS, Supply & Field Operations Teams to avoid product deactivation & sales loss across markets - Identifying Sales opportunities in Kitchens and Channels. The Rebel Culture : Finally, but most importantly, Rebel is not a usual workplace. The following slides will give you a sense of our culture, how Rebel conducts itself, and who will fit into the company. Please go through it before you make your mind up. It's not everyone's cup of tea. https://www.slideshare.net/JaydeepBarman/culture-rebel

Mumbai

Rebel Foods - Manager - Brand Operations 

Rebel Foods - Manager - Brand Operations  ,Job Description for Rebel Foods - Manager - Brand Operations  in Rebel Foods in  Mumbai for (2-4) years of experience. Apply Now!

Job Description for Rebel Foods - Manager - Brand Operations  in Rebel Foods in  Mumbai for (2-4) years of experience. Apply Now!