AVP- Quality & Defect Reduction About Us : - We are surrounded by the world's leading consumer companies led by technology - Amazon for retail, Airbnb for hospitality, Uber for mobility, Netflix and Spotify for entertainment, etc. Food & Beverage is the only consumer sector where large players are still traditional restaurant companies. At Rebel Foods, we are challenging this status quo as we are building the world's most valuable restaurant company on the internet, superfast. - The opportunity for us is immense due to the exponential growth in the food delivery business worldwide which has helped us build 'The World's Largest Internet Restaurant Company' in the last few years. Rebel Foods current presence in 7 countries (India, Indonesia, UAE, UK, Malaysia, Singapore, Bangladesh) with 15 + brands and 3500+ internet restaurants has been builds on a simple system - The Rebel Operating Model. - While for us it is still Day 1, we know we are in the middle of a revolution towards creating never seen before customer-first experiences. We bring you a once-in-a-lifetime opportunity to disrupt the 500-year-old industry with technology at its core. - We urge you to refer to the below to understand how we are changing the restaurant industry before applying at Rebel Foods. - https://jaydeep-barman.medium.com/how-to-build-1000-restaurants-in-24-months-the-rebel-method-cb5b0cea4dc8 - https://medium.com/faasos-story/winning-the-last-frontier-for-consumer-internet-5f2a659c43db - https://medium.com/faasos-story/a-unique-take-on-food-tech-dcef8c51ba41 Roles & Responsibilities : - Team leadership - Lead a team of 50 plus quality and process assurance to drive - Ability to manage at scale in a national level role with distributed teams Driving customer experience (CX) : - Continuous tracking of Own & Third-party platform order ratings & Restaurant ratings for all the cities - Analyzing the customer feedback data and aligning Operations Team to ensure that all kitchens meet the key input ratings that impact CX and restaurant ratings - Interacting with customers to find out their concerns and pain points. Defect reduction SOP Simplification : - Reviewing processes and SOP's to bring in better efficiencies in day to day operation - Tracking SOP deviations through camera audits and aligning Training Team accordingly to make sure 100% adherence is there in the kitchens - Reducing kitchen complexities, by identifying source of defects and executing poka yokes New Product Launches : - Tracking adherence of newly launched products' SOPs very closely for initial weeks to ensure proper execution inside all the kitchens through camera audits Legal & regulatory compliance : - Drive adherence of all FSSAI and other food safety and quality related standards - Ensure 100% compliance of local law The Rebel Culture : Finally, but most importantly, Rebel is not a usual workplace. The following slides will give you a sense of our culture, how Rebel conducts itself, and who will fit into the company. Please go through it before you make your mind up. It's not everyone's cup of tea. https://www.slideshare.net/JaydeepBarman/culture-rebel

Mumbai

Rebel Foods - AVP - Quality & Defect Reduction 

Rebel Foods - AVP - Quality & Defect Reduction  ,Job Description for Rebel Foods - AVP - Quality & Defect Reduction  in Rebel Foods in  Mumbai for (5-8) years of experience. Apply Now!

Job Description for Rebel Foods - AVP - Quality & Defect Reduction  in Rebel Foods in  Mumbai for (5-8) years of experience. Apply Now!