Zonal Training Manager - West

Reporting to - Head Learning

Location: Mumbai

Role Purpose:

The jobholder will be responsible to Implement the Bank's L&D solutions viz product, process, soft skills & behavioral training. The person will be primarily responsible for managing the employee's learning & development cycle within stipulated guidelines and norms of the organization and ensures successful delivery and end-to-end management of Learning Projects.

Roles and Responsibilities:-

1. Identification & Planning of Learning Needs :

- Conducting comprehensive TNA and assess the skills and knowledge in the business / project and determine what learning interventions are required to grow and retain these skills

- Basis Identification of learning needs create delivery plan in consultation and partnership with Stakeholders

- To assist in the on-going efforts of capturing training need

2. Design, Delivery & Execution :

- To create learning material for mapped functions / program within bank based on identified training needs, participant's profiles and the learning outcomes expected.

- To liaise with product teams to source training material, best practices etc. for customization of learning modules

- Deliver classroom/virtual solutions which are in line with the banks strategy and LNOD plan

- Roll out and execution of Learning Programs in line with the approved Strategy by leveraging Internal Subject Matter Experts, L&D team members, external training consultants

- Facilitation of Training Programs

- Monitor and Review on-going process of assigned learning projects

- Evaluate - Training Impact- (as applicable) in line with Kirkpatrick's model of Training Effectiveness

3. Stakeholder / Partners Engagement & Management :

- Act as single point of contact for all L&D needs and requirement in the assigned business and project

- Act as a partner between the internal customers and Head-Learning to discuss and devise learning strategies

- Partner with consultants, facilitators, vendors to deliver training needs

- Partner with vendors to support admin related activities of LNOD

- Consult with businesses in identifying and suggesting development inputs that help solve business challenges from a LNOD perspective

4. Driving Digital & Mandatory Program :

- Ensure coverage of all mandatory modules within the established timeframe

- Delivering NEO & Coverage of new joiners within defined timeline

5. MIS & Dashboard:

- Drive coverage and publish dashboards of learning to mapped stakeholders

- SOP adherence and Central Operations Management

6. Project Management & Deliverable:

- Undertake projects for deployment of learning solution for business outcome or org wide impact

- Planning and successful initiation of the project

- End to end execution and meeting agreed SLA and deliverables

- Successful closure of project

- Periodic update and review to the relevant stakeholder & sponsors

7. Other Responsibilities :

- Support & partner with Head - L&OD and Head - Learning on various project, research, report and requirement basis

- Partnering with other role holders in the team to support other business vertical needs and requirement

- Supporting and partnering with HRBPs in Regional / Zonal level HR activities

- Innovative approach with foresight to sense future trends in training

- Participate in business events representing LNOD in the respective region

Qualifications and Experience Requirement:

Qualifications:

Essential - Bachelor's Degree - Any

- Master's Degree - Any domain

Experience :

Essential - 7 to 10 years of experience with at least 4 years of relevant experience

- Well experienced in the areas of L&D

- Experience in the banking sector

Competencies :

Behavioural Competencies Functional Competencies

- Customer Centricity

- Collaboration

- Attention to Detail

- Execution

- Innovation - Stakeholder Engagement

- Performance Consulting

- Content Development

- Facilitation

- Program Designing and Evaluation

- Project Management

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