RBL Bank - Portfolio Manager - BFL AU&R - Credit Card - IIM/ISB/MDI/FMS (1-7 yrs)
Portfolio Manager - BFL AU&R
Grade :Senior Manager
Department - Credit Card
Location/Branch - JMD Megapolis, Gurgaon
Reporting To Deputy Vice President - Portfolio Management
A. Position Purpose :
Managing Customer Lifecycle and optimizing lifetime revenue
Position Responsibilities:
Sr. Key Responsibilities:
1 Focus on AUR - with a measurable customer engagement framework
2 Identify segments for targeted promotions
3 End to end campaign management from conception, planning & execution to tracking
4 Liaising with cross functional teams - Marketing / Analytics / Business solutions / Ops for campaign related activities
5 Ensure customer engagement through early activation / continuous spends engagement / pro-active & re-active retention / complaint management
B. Qualifications and Experience Requirement
Qualifications: Essential MBA - Preferred Premier B School
Certifications :
Experience:
Essential - Business Management or Product / Portfolio Management
Preferred - Financial Services
a. Skills :
Skill Attribute - Technical & Functional
- MS-Office
- MS-Word, MS-Excel, MS-PowerPoint
Behavioral :
- Relationship Mgmt.
- Good Communication skills, Strong Interpersonal skills
Priyanka Amin
RBL Bank
HR
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