RBL Bank - Portfolio Management Role

Portfolio Management

A. Position Purpose - Managing Customer Lifecycle and optimizing life time revenue

B. Position Responsibilities :

Sr. Key Responsibilities :

1. Focus on one of the areas of AUR - Activation or Retention - with a measurable customer engagement framework

2. Identify segments for targeted promotions

3. End to end campaign management from conception, planning & execution to tracking

4. Liaising with cross functional teams - Marketing / Analytics / Business solutions / Ops for campaign related activities

5. Ensure customer engagement through early activation / continuous spends engagement / pro-active & re-active retention

C. Qualifications and Experience Requirement :

Qualifications :

Essential : MBA

- Preferred Premier B School

- Certifications

Experience :

- Essential Business Management or Product / Portfolio Management

- Preferred Financial Services

D. Competency Requirements :

a. Technical Skills :

Skill Attribute :

- MS-office MS-Word, MS-Excel, MS-PowerPoint

b. Behavioural Skills :

Skill Attribute - Relationship Mgmt. Good Communication skills, Strong Interpersonal skills