About Razorpay Founded in Dec 2014, and backed by marquee investors like Sequoia, Tiger Global and Matrix partners, Razorpay is at the forefront of innovation in the payments and finance industry. Valued at $7.5 bn, we have grown 7-fold within 1 year, making us the most valued fintech start-up in India. We continue to scale rapidly as we innovate within the payments ecosystem, simplifying money movement and making transactions frictionless for businesses across the globe. While we enable payments for over 8mn+ businesses, including enterprise and SMB merchants. Our payment solutions touch more than 200Mn+ end customers through these merchants, making Razorpay a well-known brand in Indian households. We are focused towards ensuring we are the 1st choice among payment enablers for all leading internet first consumer facing businesses of today and tomorrow. Roles & Responsibilities: - New Hire Communication Training ( Class room training) - Feedback & Coaching agents on Communication and spoken English. - Audits transactions for agents on the floor on a prescribed sheet defined by the client or TT. - Give documented feedback as per the gaps identified in the audit. - Attend Weekly calibration calls with the client/internal to be attended as per calibration roster. - Conduct training sessions as per requirement under specified timelines. - Complete his/her certification process. - Performance Assessment of Trainees during tests. - Database management, daily reports, and analysis. Requirements: - Training & Delivery on Communication Skills, Soft Skills and Culture. - 5+ Years experience in internal or external communications experience. - Training Needs Analysis. - Communication coaching. - Work on improvement projects. - Experience working in cross-functional, collaborative, global environments. - Ability to work independently- in a complex, fast-paced- environment- where rapid change is- normal- .

Bangalore

RazorPay - Associate Manager/Manager - Quality Communication Training 

RazorPay - Associate Manager/Manager - Quality Communication Training  ,Job Description for RazorPay - Associate Manager/Manager - Quality Communication Training  in Razor Pay in  Bangalore for (4-10) years of experience. Apply Now!

Job Description for RazorPay - Associate Manager/Manager - Quality Communication Training  in Razor Pay in  Bangalore for (4-10) years of experience. Apply Now!